Archive for the ‘Retirement Income Marketing’ Category

How advisors can weigh in on senior living options

Monday, September 12th, 2011

Remember when receipt of a change-of-address card was your first clue a client moved to senior community? Today’s Advisor is drawn into every significant life stage – and that includes where to live to address declining health and advancing age. How can you advise them as they sort through senior living alternatives?

There are many types of senior communities from independent to assisted living and skilled nursing care, as well as in-home care. If you’ve ever navigated a client through the various options, you may have noticed it is challenging. We spoke to a Maryland-based senior living consultant who combines her business background, passion for helping others, and problem solving mindset to work one-on-one with local seniors on this issue. She offered five tips for Advisors to help guide clients who need a little extra help late in life.

1. Assisted living and in-home care are viable alternatives to nursing homes in most cases. “Assisted living can do everything a nursing home can do except handle certain skilled nursing situations such as providing advanced wound care, ventilators, feeding tubes and I-V,” she said. With that said, seniors who wait too long to move may find their options have changed for the type of senior living that meets their current needs.

2. Long-term care policies are highly variable. Some are Cadillac plans that never run out, while others have limitations of every kind. Read the fine print so you and your clients understand their coverage before they need to use it. Most importantly, meet with a qualified long-term care insurance specialist to ensure you purchase a plan to meet your financial and personal needs.

3. Seniors will usually make their own decision to move – or to resist. Well-meaning adult children are usually the first ones to call a senior living consultant. Unless parents are on board, they often resist moving unless circumstances warrant, a decision that is in the eye of the beholder.

4. Socialization is underrated. When the senior isn’t eating, taking meds or housekeeping, children are justifiably concerned. In some cases, a move that addresses these lapses and also offers socialization can have a miraculous effect. My husband’s aunt was transformed by a move to the more sociable environment of assisted living, after several years of profound loneliness and nagging health issues.

5. When safety is at stake, adult children take over. Adult children must ask, “Is it safe to be here?” When a parent risks falling, cannot navigate the stairs, is not keeping up with the activities of daily living, that’s the signal to assume responsibility and make changes.

Senior living consultants can be found in every regional and locale. Some are affiliated with particular retirement communities, while independents are able to consider a broad range of considerations before placing a resident in a community. They conduct a needs assessment and approach the search with an open mind and a blackberry full of contacts. They would assess a patient’s ability to handle activities of daily living and fill in where they need help. Then a care team is assembled, as needed, including a daily money manager, case worker, social worker, in-home care provider, financial planner, elder lawyer and other experts to meet a client’s needs. Watch for the emergence of this special kind of caregiver to meet the needs of baby boomers in advancing stages of retirement.

A knowledgeable senior living consultant can be a good resource to advisors who are helping clients deal with health and lifestyle issues of advancing age. Consider partnering with local experts for a client lunch-and-learn to discuss the ABCs of senior housing for clients with aging parents. Helping your clients become more knowledgeable about this topic will surely be appreciated as more and more clients face a move to accommodate their needs in retirement or advanced retirement.

LederMark Communications is a financial services marketing firm that helps advisors, portfolio managers and firms grow their businesses with effective marketing strategy and communications.

Nothing focuses the mind like imminent retirement

Monday, May 16th, 2011

By Gerri Leder

Advisors are looking for practice growth and retooling for the road ahead. We met some advisors who have landed on a large and ever-growing segment: retirement income.  Custodian firms referred us to these retirement advisors when asked for the best advisors with this practice focus. They were retirement income specialists, retirement plan advisors or both. All were successful; some were named by Barron’s on its Top Independent Advisors List. (Thanks to Wells Fargo Advisors Financial Network and TD Ameritrade, in particular).

“You can see the wheels turning,” one advisor told us. Clients start calculating their transition from “employed” to “self-supporting”. Which investment account should I tap first? How do I create a monthly income stream? Will my health insurance stay in force until Medicare? When should I take Social Security? And of course, the question that keeps them awake at night: will I have enough?

When their minds shift to decumulation, to whom will they turn? By focusing your independent practice around retirement income, you make it clear they can turn to you.  Just ask John Lynch of Lynch Retirement Investment Group (of Wells Fargo Advisors) or Gene Stern of IRIS (for Innovative Retirement Income Solutions), a Lincoln Financial practice. They combine their financial planning training with a genuine interest for counseling their clients through the life transition that presents a complete shift in investment mindset and lifestyle.

Mark Taylan of Silicon Valley Retirement Group finds that many of the pre-retirees that cross his path are “in blind accumulation mode” and perhaps as advisors this sounds familiar. Looking for any asset the client has for its potential rate of return has led him to assets other advisors may miss and his clients are better off for it.

What does it take to build your practice around a retirement focus? It’s not all in a name, but having retirement in the name of your independent practice is a great start. These advisors have acquired the credentials and vast knowledge about all retirement-related topics whether or not they relate to investments and are passionate about this stage of life. With 10,000 baby boomers retiring each day, a quarter of whom may live to their mid-eighties or older, these advisors know their practices are positioned for steady growth, as far as the eye can see. Next time, we’ll talk about the marketing of these and other retirement practices. What kind of marketing builds a retirement focus for your practice? Tune in and we’ll share these and other insights from our recent presentation at the Investment News Retirement Income Forum.

LederMark Communications is a financial services marketing firm that helps advisors, portfolio managers and firms grow their businesses with effective marketing strategy and communications.

  

Retirement Income Focus – Is your practice ready?

Friday, April 29th, 2011

By Gerri Leder

Financial advisors who have focused on retirement income have never looked back and are enjoying solid client retention and steady growth.  Clients facing retirement need advice more than ever, but tailoring your practice into a successful retirement income business is not simply a matter of highlighting how you adjust risk and manage portfolios for those who are approaching 65.

Although it can be an exciting time in their lives, the inevitable prospect of retirement is a major issue for most Americans, one that carries a lot of worry and uncertainty with it; enough that many people change advisors within five years of retirement.  Pre-retirees realize the rubber is about to meet the road and longevity risk begins to come into play.  This is where they recognize the need for knowledge, experience and compassion.

Just as none of us would dare place our health into the hands of someone without “MD” behind their name, credentials and experience become an important factor when choosing someone to help us make sure we don’t outlive our money.  Continuing education accomplishments such as CRPS and CFP demonstrate your unique credentials to address issues clients face in retirement.  Accreditations can be a significant differentiator between you and many generalists.  Retirement income specialists look beyond investments and school themselves on social security, a client’s health care plan and Medicare.  They are ready to set up a monthly income paycheck and handle federal and state tax withholding.

Certainly the place to start is with your clients who are within five years of retiring.  Get to know their concerns and be prepared to spend time on Medicare, social security, alternative income sources, long term care and tax concerns.  These may be top of mind with those considering retirement.  Once you have addressed these issues for your current clients, you are ready to win the business from other pre-retirees.

We’ll be back from the Retirement Income Summit to share the best practices from top retirement income advisors in marketing their specialty practices.  Check back soon or subscribe to our feed.

LederMark Communications is a financial services marketing firm that helps advisors, portfolio managers and firms grow their businesses with effective marketing strategy and communications.