Last month we talked about how value was compromised, trust was shaken and yes, it follows that there is pushback about fees.

Where do others find weaknesses among brokers? A study of 288 senior executives in the global fund and investment management executives found that financial intermediaries — client-facing advisors — in particular, are perceived as being untrustworthy and lacking knowledge, perhaps as a result of inadequate education by investment managers on complex products and associated risk management practices. (more…)

We have been visiting with the senior management at financial services firm – 15 at last count – to share our observations about “7 Trends Reshaping Financial Services>”. This series takes in the profound changes affecting advisors and their clients in the wake of the financial crisis. Get Seven (7) Trends Reshaping Financial Services. This time we focus on how trust in the client-advisor relationship has broken down: (more…)

What’s ahead for financial services?

Firms are slogging through some difficult days  – we have been through bear markets and choppy ones before, but this one is different. This is a defining moment for the industry. The investors who came through last Fall are different investors. (more…)